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How To Find My Old Xbox Live Account

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Hi Zintenka,

Thanks for reaching out to us in the forums for this issue. Distressing to hear that you're having difficulty recovering your old 360 profile. Regarding any possible merger of accounts, at this fourth dimension, that is non possible to achieve (Microsoft Business relationship on the Xbox console FAQ). Withal, if yous'd like to attempt to recover the e-mail accost that yous used to log into that 360 account, you may apply our Lost Account Solution (as also recommended by our Ambassador) to effort to proceeds information technology back.

Should you continue to experience difficulties in doing this, I would highly recommend requesting a remember from Xbox Support via the phone rather than chat as they'd be able assist yous equally best as possible in recovery of the account. When selecting topics to request a call back, if you don't see the option to request a call, switch topics until the option appears.

Requite this a attempt and permit us know the results.

I hope that this helps out!

Regards,
XBF Amber M
Microsoft Agent | Moderator
(๑•ᴗ•๑)♡
"Video games are bad for you? That'due south what they said nearly rock-n-ringlet." ~ Shigeru Miyamoto

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You can't merge information between accounts. Only you tin change the primary email associated with them

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You lot can't merge data between accounts. Only you lot tin modify the primary email associated with them

Yes, I wouldlove to do that. I'm trying out the account.live.com/acsr method detailed in the video but just in example, tell me how to change the principal e-mail associated with my quondam business relationship?

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Hi Zintenka,

Thanks for the update via your respond! If you're interested in changing the electronic mail accost (alias) you use to log into your Xbox 360 account, so you tin can follow the steps in our support article, How to change the electronic mail accost associated with your Microsoft account. Please notation that y'all should not delete your existing email accost for log in as that may delete the Microsoft account associated with it. Instead, simply have information technology listed every bit a back up allonym and prepare the new email as primary.

Hope this helps a bit more and wishing you luck in the business relationship recovery!

Regards,
XBF Amber Thousand
Microsoft Agent | Moderator
(๑•ᴗ•๑)♡
"Video games are bad for y'all? That'due south what they said about rock-n-roll." ~ Shigeru Miyamoto

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Source: https://answers.microsoft.com/en-us/xbox/forum/all/recover-old-xbox-360-account/7db6aae1-8eb0-439c-99b2-cc39da53a4c3

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